We’d love to hear from you! Whether you have a question about our products, need assistance with an order, or simply want to share your experience, the SHOPNOVVA support team is always here to help.

Your satisfaction is our priority, and we’re committed to providing quick, friendly, and reliable support.

Get in Touch

Business Name: SHOPNOVVA

Address:
1741 Contra Costa Blvd
Pleasant Hill, CA 94523
United States

Phone: +1 (925) 778-2229

Email: support@shopnovva.store

Business Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

Customer Support Options

We offer multiple ways to get in touch so you can choose what works best for you:

Email Support

Send us an email at support@shopnovva.store for:

  • Order inquiries
  • Product information
  • Returns and refunds
  • General questions

Our team will respond as quickly as possible.

Phone Support

Call us directly at +1 (925) 778-2229 during business hours for immediate assistance.

Live Chat

Use our website’s live chat feature to connect with our support team in real time.
Available during business hours for quick help and instant answers.

Response Time

We aim to respond to all inquiries within 24–48 business hours.
During peak times or holidays, response times may be slightly longer, but we always do our best to get back to you as soon as possible.

Stay Connected

At SHOPNOVVA, we truly value every customer. Your feedback helps us improve and continue delivering high-quality products and service.

Don’t hesitate to reach out—we’re always happy to assist you!

Send Us a Message

Please fill out the form below, and our team will get back to you shortly:

  • Your Name
  • Your Email
  • Phone Number
  • Company (Optional)
  • Your Message