Welcome to SHOPNOVVA (Shopnovva.store). These Terms & Conditions govern your access to and use of our website and services. By using our site, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

  • “User” refers to any individual or entity accessing or using our website
  • “Content” includes all text, images, graphics, logos, product descriptions, and materials available on the website
  • “Services” refers to all features, products, and offerings provided by SHOPNOVVA

2. Account Registration

  • You may be required to create an account to place orders or access certain features
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to accept responsibility for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts suspected of unauthorized use

3. Use of Our Services

By using our website, you agree to:

  • Comply with all applicable laws and regulations
  • Use the website only for lawful purposes
  • Not misuse, disrupt, or interfere with the functionality or security of the website
  • Not engage in fraudulent, harmful, or deceptive activities

4. Orders & Payments

Accepted Payment Methods

We accept secure payments through:

  • PayPal
  • Stripe
  • Cash on Delivery (COD), where available

Payment Authorization

  • All payments must be authorized by the account holder
  • We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity

5. Pricing & Product Availability

  • All prices are listed in U.S. Dollars (USD)
  • We reserve the right to update pricing, product descriptions, and availability at any time without prior notice
  • In rare cases of pricing errors, we reserve the right to cancel or adjust orders accordingly

6. Shipping & Delivery

  • We currently ship within the United States only
  • Processing Time: 1–2 business days
  • Delivery Time: 3–5 business days after processing
  • Tracking information will be provided via email once your order is shipped

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

  • Returns are accepted within 30 days of delivery
  • Items must be unused, in original packaging, and in resellable condition
  • Refunds are issued to the original payment method within 5–7 business days after inspection

For complete details, please review our Return & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Website design

is the exclusive property of SHOPNOVVA LLC and is protected by copyright and trademark laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User-Generated Content

By submitting reviews, comments, or feedback:

  • You grant SHOPNOVVA LLC a non-exclusive, royalty-free, worldwide license to use, display, and reproduce your content
  • You confirm that your content does not violate any third-party rights or laws

We reserve the right to remove any content that is inappropriate, misleading, or violates these Terms.

10. Prohibited Activities

You agree not to:

  • Engage in illegal or fraudulent activities
  • Upload viruses, malware, or harmful code
  • Attempt unauthorized access to systems or accounts
  • Interfere with website operations or security
  • Use automated systems (bots, scrapers) without permission

11. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy.
We are committed to protecting your personal data and do not sell your information to third parties.

12. Disclaimer of Warranties

  • Our website and services are provided “as is” and “as available”
  • We do not guarantee uninterrupted access, error-free operation, or complete accuracy of content
  • Product availability and pricing are subject to change without notice

13. Limitation of Liability

To the fullest extent permitted by law:

  • SHOPNOVVA LLC shall not be liable for any indirect, incidental, or consequential damages
  • This includes loss of data, revenue, or business arising from the use of our website or products

14. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of the State of California, United States.

15. Termination

We reserve the right to:

  • Suspend or terminate your account
  • Restrict access to our website

at any time, without prior notice, if you violate these Terms or engage in unauthorized activities.

16. Changes to These Terms

We may update or modify these Terms & Conditions at any time.
Changes will be posted on this page, and continued use of the website indicates your acceptance of those changes.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: SHOPNOVVA LLC

Phone: +1 (925) 778-2229
Email: support@shopnovva.store

Address:
1741 Contra Costa Blvd
Pleasant Hill, CA 94523
United States

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)